Retired members make great association community managers
I was getting coffee with a friend of mine, and she was telling me that her association is at the point where it needs a community manager, but they don’t …
I was getting coffee with a friend of mine, and she was telling me that her association is at the point where it needs a community manager, but they don’t …
I was listening to Community Signal (available wherever fine podcasts are sold) and Patrick O’Keefe’s conversation with famed criminologist George Kelling about applying the Broken Windows theory to community management. …
This article originally appeared at ASAE: The Center for Association Leadership. My thanks to Oona Schmid who co-wrote this article with me! Just because an association creates an online community …
In today’s internet-fueled economy, it’s easier than ever to find a niche in the workforce and fill it, which is essentially the definition of what consultants do. And frankly, in …
So maybe you can’t put an exact dollar value on the content your community produces, but at some point you will be asked to show how your online community has …
Since I moved to DC, I’ve had a lot more time to ponder and listen to podcasts as I wait in traffic on my way to/from work. While all that …
#CMAD 2017, Session 7: All Good Things in Moderation from 5:00 Films & Media. My thanks to Lindsay Starke at Higher Logic, Marghet Hager at Dynamic community, and 5:00 Films …
Members need to trust that their community is a safe space to participate—whether they’re providing positive or negative feedback to their peers. Never allow members to attack someone for sharing …