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Strategies for association communities

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Category: Community Management

Associations / Community Management

Why I volunteer: The benefits of extracurricular pursuits

This article first appeared on AssociationSuccess.org. Join me, Catherine Hackney of Confident Communities Consulting, and Arianna Rehak from AssociationSuccess.org on September 14th, 12-1pm EST, for a live, collaborative discussion about …

CMGR Toolkit / Community Management

Skariphos one year on…thank you!

If you subscribe to the blog, then you got a sneak peak of this a few weeks ago when I accidentally posted it as a test–I hope you enjoyed the …

CMGR Toolkit / Community Management

Community manager, advocate thyself! Speaking up for you, your job and your community

Being a good community manager means being an advocate for your members. It also means advocating for yourself and your job. To do that, you sometimes have to take risks. …

Community Management

August in Review: Highlights From Skariphos.com

It’s been a busy month here at Skariphos, so I thought I would take a little break and take a look back at some August highlights. In addition to a …

CMGR Toolkit / Community Management

Retired members make great association community managers

I was getting coffee with a friend of mine, and she was telling me that her association is at the point where it needs a community manager, but they don’t …

CMGR Toolkit / Community Management

Levels of order in online community: The art of banning users

I was listening to Community Signal (available wherever fine podcasts are sold) and Patrick O’Keefe’s conversation with famed criminologist George Kelling about applying the Broken Windows theory to community management. …

CMGR Toolkit / Community Management

How the 90-9-1 rule applies to community tactics–like welcome campaigns

You’ve heard of the 90-9-1 rule, or the 1 percent rule of online community participation. It’s the general principal that around 90 percent of your audience will lurk in your …

Associations / Communications / Community Management / Social Media

Creating a member-oriented online community

This article originally appeared at ASAE: The Center for Association Leadership. My thanks to Oona Schmid who co-wrote this article with me! Just because an association creates an online community …

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