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Category: Social Media

Associations / Community Management / Social Media

Facebook makes a play for associations and member organizations with new group features

Facebook just became a little more attractive to member-based organizations like associations that are looking to host their online communities in the platform.

Communications / Community Management / Social Media

Ethics of digital engagement: How far is too far in the quest for attention?

If you’re a regular reader, then you know I’m a big fan of TED Talks. A recent episode titled “Manipulation” got me thinking about the community manager’s role in the …

Communications / Social Media

Social media regulations might loom on the horizon, but privacy is your responsibility until they arrive

There are changes coming to social media regulations. In an environment where elections can be thrown by fake social media accounts and a seemingly endless string of data and privacy …

Associations / Communications / Community Management / Social Media

Creating a member-oriented online community

This article originally appeared at ASAE: The Center for Association Leadership. My thanks to Oona Schmid who co-wrote this article with me! Just because an association creates an online community …

Associations / Communications / Community Management / Social Media

Virtual meetings, workshops and vacations: Engage your community with out-of-the-box event offerings

Association executives and other professionals often don’t have the budget or the time to globe trot to every conference they are invited to. So what tools do we have to encourage event attendance while building community among our members?

Associations / CMGR Toolkit / Communications / Social Media

8 design basics for non-designers

This article was first published by ASAE: The Center for Association Leadership. If you’re a part of a small communications team—or you are the communications team—then at some point you …

Associations / Communications / Community Management / Social Media

Addressing online violence: What’s the role of the community manager?

There are days when one wonders how people can be so cruel. I had one of those days when I read about Amy Inita, who was beaten while a group …

Associations / CMGR Toolkit / Communications / Community Management / Social Media

Community manager tool kit: Forum games and icebreakers

It’s late on a Wednesday evening as I write, and to placate the content gods but still maintain my sleep schedule, I’ve decided to provide you all with a lightly-researched, …

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