Three signs your association is ready for an online community
While I may be biased toward online communities–I think lots of organizations can find ways to incorporate community into their business strategies–I will also be the first to tell you …
Why I volunteer: The benefits of extracurricular pursuits
This article first appeared on AssociationSuccess.org. Join me, Catherine Hackney of Confident Communities Consulting, and Arianna Rehak from AssociationSuccess.org on September 14th, 12-1pm EST, for a live, collaborative discussion about …
August in Review: Highlights From Skariphos.com
It’s been a busy month here at Skariphos, so I thought I would take a little break and take a look back at some August highlights. In addition to a …
Retired members make great association community managers
I was getting coffee with a friend of mine, and she was telling me that her association is at the point where it needs a community manager, but they don’t …
Creating a member-oriented online community
This article originally appeared at ASAE: The Center for Association Leadership. My thanks to Oona Schmid who co-wrote this article with me! Just because an association creates an online community …
The future of online communities: Knowledge pills, VR networking and community-powered AI bots
Since I moved to DC, I’ve had a lot more time to ponder and listen to podcasts as I wait in traffic on my way to/from work. While all that …
Creating a sense of ownership in your online community
Members need to trust that their community is a safe space to participate—whether they’re providing positive or negative feedback to their peers. Never allow members to attack someone for sharing …
Community manager tool kit: Small tactics for big change
To encourage and build engagement in online communities, sometimes the smallest things make the biggest difference—I was reminded of this recently listening to a science podcast where they discussed the …