Three signs your association is ready for an online community

While I may be biased toward online communities–I think lots of organizations can find ways to incorporate community into their business strategies–I will also be the first to tell you that there is a right time, and a wrong time, to launch your association’s community. Before you can even start building your private social network,…

8 design basics for non-designers

This article was first published by ASAE: The Center for Association Leadership. If you’re a part of a small communications team—or you are the communications team—then at some point you might be asked to design something for your association, even if you don’t have design experience. But, in today’s hypervisual world, even basic design skills…

What Mom taught me about transparency

I was reading Molly Talbert’s recent article on Bay Are Rapid Transit’s response to angry riders’ tweets about service delays and outages. Apart from being a great article, it reminded me of one of those formative moments in my life that I don’t often dwell on. Despite that, when I do think about it, it’s…