Three signs your association is ready for an online community

While I may be biased toward online communities–I think lots of organizations can find ways to incorporate community into their business strategies–I will also be the first to tell you that there is a right time, and a wrong time, to launch your association’s community. Before you can even start building your private social network,…

Why I volunteer: The benefits of extracurricular pursuits

This article first appeared on AssociationSuccess.org. Join me, Catherine Hackney of Confident Communities Consulting, and Arianna Rehak from AssociationSuccess.org on September 14th, 12-1pm EST, for a live, collaborative discussion about handling conflict in your online community. Register for the discussion today. I keep hearing about all these reasons why people shouldn’t work too much—health, wellness,…

Retired members make great association community managers

I was getting coffee with a friend of mine, and she was telling me that her association is at the point where it needs a community manager, but they don’t yet have enough work to make it a full-time position. She told me about a few of the options they had considered, including bringing on…

What Mom taught me about equality

I remember riding in the car with my mom one day, driving past Crooked Lake and the Sunset Inn (which was really just a bar). Near the Sunset Inn was a trailer park. It had been there for as long as I could remember, rows of rusting old prefabs on lilting foundations. It was never…