The dollar value of your online community
As a community manager, you may have been asked to show the "return on investment" of your community. To do this, though, you have to put a dollar amount on …
Launching an online community or discussion forum: First you need a plan.
Before you launch an online community or discussion forum for your organization, you need a plan, but traditional web strategies often don’t take into account the nuances of building an online community.