What Mom taught me about procrastination
In continuing my tribute to the life lessons Mom has taught me, I thought I’d throw in a post that’s a little more lighthearted than what Mom taught me about transparency. …
What Mom taught me about transparency
I was reading Molly Talbert’s recent article on Bay Are Rapid Transit’s response to angry riders’ tweets about service delays and outages. Apart from being a great article, it reminded …
What’s your gin binge? Mine? Twitter.
It isn’t hard to figure out why people were drinking gin. It is palatable and intoxicating, and a winning combination, especially when a chaotic world can make sobriety seem overrated. …
Flirting with success: Metaphors for understanding online community behavior
It’s about time you listened to your community culture. When you’ve been in a relationship long enough, you start picking up on your partner’s ticks. Over time you memorize their …
So you decided to be a community manager
Let’s introduce ourselves to virtual strangers then tell them how to talk to each other. We’ll assume for a moment that you’ve decided to become a community manager. The other …