#CMAD 2017: All good things in moderation
#CMAD 2017, Session 7: All Good Things in Moderation from 5:00 Films & Media. My thanks to Lindsay Starke at Higher Logic, Marghet Hager at Dynamic community, and 5:00 Films …
Creating a sense of ownership in your online community
Members need to trust that their community is a safe space to participate—whether they’re providing positive or negative feedback to their peers. Never allow members to attack someone for sharing …
Community manager tool kit: Small tactics for big change
To encourage and build engagement in online communities, sometimes the smallest things make the biggest difference—I was reminded of this recently listening to a science podcast where they discussed the …
Virtual meetings, workshops and vacations: Engage your community with out-of-the-box event offerings
Association executives and other professionals often don’t have the budget or the time to globe trot to every conference they are invited to. So what tools do we have to encourage event attendance while building community among our members?
Launching an online community or discussion forum: First you need a plan.
Before you launch an online community or discussion forum for your organization, you need a plan, but traditional web strategies often don’t take into account the nuances of building an online community.
Ready to pick your association’s online community software? Here are some things to look for in a platform.
I was emailing one of our students in CMX’s Fundamentals of Community Strategy course, and he had some great questions for associations and other member organizations who want to create a …
Addressing online violence: What’s the role of the community manager?
There are days when one wonders how people can be so cruel. I had one of those days when I read about Amy Inita, who was beaten while a group …
Community manager tool kit: Forum games and icebreakers
It’s late on a Wednesday evening as I write, and to placate the content gods but still maintain my sleep schedule, I’ve decided to provide you all with a lightly-researched, …