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Strategies for association communities

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Tag: online community

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Facebook makes a play for associations and member organizations with new group features

Facebook just became a little more attractive to member-based organizations like associations that are looking to host their online communities in the platform.

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Ethics of digital engagement: How far is too far in the quest for attention?

If you’re a regular reader, then you know I’m a big fan of TED Talks. A recent episode titled “Manipulation” got me thinking about the community manager’s role in the …

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Community managers unite! Handling conflict in online communities

Last week Catherine Hackney of Confident Communities Consulting, Arianna Rehak of AssociationSuccess.org, and I led the first “Community Managers Unite!” Crowdcast. I had a blast and hope you’ll watch the …

CMGR Toolkit

Three signs your association is ready for an online community

While I may be biased toward online communities–I think lots of organizations can find ways to incorporate community into their business strategies–I will also be the first to tell you …

CMGR Toolkit

What is thanatosensitivity and what does it have to do with my community?

If you don’t acknowledge a member’s death, that person’s online contributions may live on, but their memory will quickly fade. Acknowledging death allows your online community to give special consideration …

CMGR Toolkit

Skariphos one year on…thank you!

If you subscribe to the blog, then you got a sneak peak of this a few weeks ago when I accidentally posted it as a test–I hope you enjoyed the …

CMGR Toolkit

Community manager, advocate thyself! Speaking up for you, your job and your community

Being a good community manager means being an advocate for your members. It also means advocating for yourself and your job. To do that, you sometimes have to take risks. …

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August in Review: Highlights From Skariphos.com

It’s been a busy month here at Skariphos, so I thought I would take a little break and take a look back at some August highlights. In addition to a …

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